Advances in Production Engineering & Management
Volume 12 | Number 1 | March 2017 | pp 29–40
https://doi.org/10.14743/apem2017.1.237
The impact of information and communication technologies (ICT) on agility, operating, and economical performance of supply chain
García-Alcaraz, J.L.; Maldonado-Macías, A.A.; Alor-Hernández, G.; Sánchez-Ramírez, C.
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A B S T R A C T
Information and communication technologies (ICT) are widely used in supply chain (SC) due to their effects on both economic performance and operational agility. This paper proposes a structural equation model integrating 17 items into four latent variables: ICT, SC agility, operating performance, and economic performance. Data analysed in the model were gathered through a questionnaire administered to 306 managers of Mexican maquiladoras. Likewise, we used statistical software WarpPLS 5®, which is based on partial least squares algorithms, to assess the six hypotheses established in the model. Such hypotheses were validated with a 95 % confidence level, and values were standardized to avoid problems regarding the measurement scale. Findings demonstrate that ICT have a positive direct impact on the other three analysed latent variables, which together account for 63 % of the variability of SC economic performance. Similarly, we found that ICT can explain up to 40 % of the variability of SC agility.
A R T I C L E I N F O
Keywords • Supply chain, Information and communication technologies (ICT), Supply chain agility, Supply chain, flexibility, Economic performance
Corresponding author • García-Alcaraz, J.L.
Article history • Received 24 July 2016, Revised 26 November 2016, Accepted 4 January 2017
Published on-line • 7 March 2017
E X P O R T C I T A T I O N
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